An emergency call centre has several specific needs in terms of computer solutions that are not available on the market. This means CAUCA must develop its own tools using an in-house team of programmers who design entirely customized software.
This team, coordinating a large number of communication technologies, masters the operation of each of them and constantly stays up to date so that the tools remain at their highest rates of efficiency.
With such control over solutions, CAUCA is able to develop functions that answer the specific needs of their clientele, whether for communication plans, CAD applications or specific protocols.
Decentralized management allows us to provide weekly updates for all clients. CAUCA thus ensures services at the cutting edge of technology, constantly being adapted to meet new standards.
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Photos: Patrick Guay, Photographer
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